Precision Plumbing: 92 Calls in 30 Days

Precision Plumbing: 92 Calls in 30 Days

Generating 92 qualified calls in 30 days through focused Google Ads + CRO.

Overview

2023
Precision Plumbing & Septic

Precision Plumbing & Septic is a family-owned business in Canton, GA specializing in emergency septic services. Their challenge was clear: the phones weren’t ringing enough, and when they did, the leads were often unqualified or came at too high a cost. Their previous marketing efforts spread too thin across multiple keywords and locations, resulting in diluted ad relevance, higher costs per click, and landing pages that didn’t match the urgency of the search intent.


In septic emergencies, customers make fast decisions—usually within minutes. If the landing page or ad headline doesn’t grab attention and offer a quick path to call, the opportunity is lost. KitCat was brought in to create a campaign laser-focused on driving phone calls as the primary conversion action.

Precision Plumbing & Septic is a family-owned business in Canton, GA specializing in emergency septic services. Their challenge was clear: the phones weren’t ringing enough, and when they did, the leads were often unqualified or came at too high a cost. Their previous marketing efforts spread too thin across multiple keywords and locations, resulting in diluted ad relevance, higher costs per click, and landing pages that didn’t match the urgency of the search intent.


In septic emergencies, customers make fast decisions—usually within minutes. If the landing page or ad headline doesn’t grab attention and offer a quick path to call, the opportunity is lost. KitCat was brought in to create a campaign laser-focused on driving phone calls as the primary conversion action.

"Their tailored strategies were key in boosting our online presence and connecting with our community. Enrollments have never been higher!"

"Their tailored strategies were key in boosting our online presence and connecting with our community. Enrollments have never been higher!"

Cody

CEO

Process

We began by analyzing historic campaign data, identifying that “septic tank pumping” was the highest-intent and most profitable keyword. Instead of keeping dozens of service terms live, we consolidated the ad groups to focus almost entirely on this winner. From there, we rebuilt the landing experience in Framer, ensuring lightning-fast load times with Cloudflare caching. The hero headline “Backing Up? We Got Your Back” was pinned as the first thing visitors saw, paired with a large call button and a sticky footer with a tap-to-call action. We restructured campaigns into two buckets—emergency vs routine services—and segmented by geo (Canton vs multi-city) to match local demand.


Conversion tracking was upgraded with GA4 phone event imports, ensuring every call was logged. We then switched bidding to Max Conversions, optimizing exclusively for phone calls, while negative keywords were layered in to prevent wasted spend. Finally, we ran a CRO sweep to add credibility markers like trust badges, testimonials, and a proof strip showing customer satisfaction. The end result was a lean, hyper-focused funnel designed to get distressed homeowners connected to Cody’s team as quickly as possible.

We began by analyzing historic campaign data, identifying that “septic tank pumping” was the highest-intent and most profitable keyword. Instead of keeping dozens of service terms live, we consolidated the ad groups to focus almost entirely on this winner. From there, we rebuilt the landing experience in Framer, ensuring lightning-fast load times with Cloudflare caching. The hero headline “Backing Up? We Got Your Back” was pinned as the first thing visitors saw, paired with a large call button and a sticky footer with a tap-to-call action. We restructured campaigns into two buckets—emergency vs routine services—and segmented by geo (Canton vs multi-city) to match local demand.


Conversion tracking was upgraded with GA4 phone event imports, ensuring every call was logged. We then switched bidding to Max Conversions, optimizing exclusively for phone calls, while negative keywords were layered in to prevent wasted spend. Finally, we ran a CRO sweep to add credibility markers like trust badges, testimonials, and a proof strip showing customer satisfaction. The end result was a lean, hyper-focused funnel designed to get distressed homeowners connected to Cody’s team as quickly as possible.

Outcome

92 qualified phone calls in 30 days


  • +34% conversion rate vs prior period


  • −28% cost per acquisition


  • +23% Quality Score improvement

92 qualified phone calls in 30 days


  • +34% conversion rate vs prior period


  • −28% cost per acquisition


  • +23% Quality Score improvement

More Projects

If you are ready for a change or have an idea you believe in, let’s talk about it. Contact us and stand by for a quick reply.
If you are ready for a change or have an idea you believe in, let’s talk about it. Contact us and stand by for a quick reply.

Get in Touch With Us

Discover the new way of online marketing.

Ready to take your business to the next level? Fill out the form below.

Get in Touch With Us

Discover the new way of online marketing.

Ready to take your business to the next level? Fill out the form below.